The effect of game-based learning in lean production and lean six sigma training

Abstract

Nowadays, business leaders and managers are highly concerned about the sustainability of their success. In the business world, there are many leaders, companies, products, and even industrial areas that have a short-term reputation. What is the key to be at the top constantly and to keep the competition ability at a high level in such an environment? Most small and big companies try to find answers to this question. For this reason, they try to implement different strategies and innovations to improve their process and standards. Accordingly, we face the Lean Production System, Six Sigma, and Lean Six Sigma concepts. Japanese employees of Toyota Company developed the Lean Production system after the Second World War. It is a methodology “that is based on the elimination of all wastage in the enterprise and respect for human,” The leading position of Japanese companies with their works has attracted the attention of American companies in particular. The Six Sigma method, which includes quality improvements to meet the expectations of the customer, was implemented under the leadership of Motorola, which was an American Company. In the 2000s, the Lean Six Sigma management system, which simultaneously used Lean Production techniques with Six Sigma techniques, has emerged. Lean Six Sigma is a management philosophy that aims to reduce waste, increase productivity, and improve product quality in line with customer demands and expectations. One of the most critical elements in Lean Production and Lean Six Sigma systems is to respect human beings and to value people. For Lean Production and Lean Six Sigma systems to be successful, when these techniques are no longer mandatory and become a company culture, success is sustainable, the right techniques should be provided with the ii right training for these systems to be able to become the culture. Since companies implementing Lean Production and Lean Six Sigma system cannot make the right choice in training and cannot make their employees adapt to this culture, new improvement systems can cause misfortune of the companies. This study, which aims to solve the difficulties of the companies in the selection of training with a technical point of view, will contribute to both the applications in the production facilities and the academic literature. In this study, the Lean Production System, Six Sigma Method, Lean Six Sigma Method are explained in general, new lean game is designed and the effect of using gamebased learning techniques on Lean Production and Lean Six Sigma training is discussed. The aim of this thesis is: 1. To analyze the effects of game-based learning in training that use Lean Production and Lean Six Sigma management system on learning and 2. To guide the companies on selecting the right training techniques.